Terms of use

Using OUQM means agreeing to these. They are short on purpose.

Who provides OUQM

OUQM is owned and operated by Exabyte Investment LLC in Muscat, Oman. For questions about the service, contact help@ouqm.com.

What the service is

A QR sticker for your windscreen. Anyone who scans it can send you one of a fixed set of alerts, without either of you seeing the other’s number.

It is not an emergency service

OUQM is not a substitute for the police, an ambulance or civil defence. If someone could be hurt, call 9999 first. We do not guarantee that any alert is delivered, or how quickly.

Orders and delivery

Muscat governorate only, in two to three working days, cash on delivery. We do not take returns for a change of mind; anything that arrives damaged or faulty is replaced free, which is your right under Omani consumer protection law.

Acceptable use

Do not use OUQM to harass, threaten or pester anyone. Alerts are limited to fixed types with no free text, and we rate-limit each scanner. Misuse can disable a sticker and may fall under Oman’s Cyber Crime Law.

Care requests and content you send

Care is a private conversation with the OUQM team about your vehicle needs. Sending a request does not confirm a booking, price, part availability or service appointment. It is not an automated assistant or an emergency service. Send only relevant content you have the right to share. Threats, harassment, fraud, unlawful or sexually explicit content, and sharing another person’s private information without permission are prohibited. The team can review reported content, remove offending replies and restrict misuse. Report concerns to help@ouqm.com.

Limits

The service is provided as is. We are not responsible for what happens to your vehicle, for an alert that does not arrive, or for what someone who scans your sticker does. None of this affects rights you have under Omani law that cannot be signed away.

Governing law

These terms are governed by the laws of the Sultanate of Oman, and its courts have jurisdiction over any dispute.

Updated 20 October 2026